Bed Bath & Beyond CEO Mark Tritton on Thursday expressed disappointment over the retailer’s supply-chain issues in its third quarter, while also suggesting there’s a silver lining to be found.

According to the company, it lost about $100 million in revenue in the third quarter. This helps explain why 3Q revenues of $1.88 billion fell short of Wall Street’s $1.95 billion forecast.

“It shows that the brand exists and we are able to meet demand. I am absolutely devastated that we are unable to meet the demand. That’s an amazing opportunity. [2022]”Yes,” Tritton stated in an interview on CNBC. Jim CramerClick here to read more about “Mad Money.”

A couple different customer scenarios transpired to lead to Bed Bath & Beyond’s $100 million estimation, Tritton explained.

The customer is looking for a high-quality product and comes to us online. The customer sees it in our selection. They are eager to purchase it to take to their local shop. They don’t have the inventory in their possession. Tritton explained that it is in fact locked away in a warehouse.

He said, “Or they want it to be bought from us online. But it hasn’t because our vendors have also been starved for this key inventory. So we had physical data about customers coming to see us both in-store and online. We weren’t able to meet their needs.”

Tritton who took over as CEOTo be published in November 2019. turn around the home-goods retailer, said Bed Bath & Beyond is committed to avoiding missed sales in the future.

Tritton explained that the inventory problem is something Tritton believes we must double-down on. He said they will get past their inventory problems as the process and procedures are built from the mid-term to the full transformation at the end of 222.

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