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Facebook says root cause of outage was faulty configuration change By Reuters


© Reuters. FILE PHOTO – The Facebook logo and stock chart are shown through the broken glass of this illustration, taken on October 4, 2021. REUTERS/Dado Ruvic/Illustration

(Reuters) – Facebook Inc (NASDAQ:) Monday’s outage of nearly six hours that kept its 3.5 billion customers from accessing social media services was caused by faulty configuration changes to its routers.

“Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication,” Facebook said in a blog post.

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