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82% of workers say AI can support career growth better than humans


Artificial intelligence is the trusted new source for career guidance and advice to workers who are considering quitting their job due to the Great Resignation that was triggered by pandemic.

Although economists struggle to quantify the effect, it is clear that a global career crisis played an important role in today’s labor shortage. This was evident in an Oracle survey. The survey found that 93% of respondents took time in the past year to think about their priorities, and 88% were thinking about success.

“For many of them that definition has changed,” said Yvette Cameron, senior vice president, Oracle Cloud Human Capital Management.

Oracle also found that 75% of employees feel stuck professionally and personally, and they are increasingly relying on technology for career decisions.

The majority (85%) of people taking the Oracle survey said they want technology to help define their future — to identify the skills they need, ways to learn those new skills, and next steps forward in their careers. According to the Oracle survey, 82% of respondents believe AI is able to support their careers more than people.

The Oracle AI at Work surveySurvey was done among 14,000 C-level and higher-ranking executives, HR professionals, managers, and full-time workers from 13 countries (including the U.S.) during summer.

Employees are demanding more flexibility and control over their work/life balance, and workers are motivated to gain new skills to succeed in careers. Employees report that they are often unsure of where to go to acquire new skills in times of uncertainty. “And what do you do when you don’t understand the future,” Cameron said. You turn to technology.

As an example, she cited tech’s ability to identify skill gaps and provide learning opportunities, as well as the ability to automatically connect people to career ambassadors. These applications can help both individuals and companies make better career decisions and retain employees. 

“People are trying to really find what they’re good at, or what they want to spend their time doing,” said Andrew Challenger, senior vice president at staffing firm Challenger, Gray & Christmas. Particularly in this time. 

Over the last decade, AI technology has advanced dramatically, and so has its use in human resources. Technology vendors include OracleAnd IBMHave software products that make the case for AI and then use it in their own workplaces. 

“We see this across our service sector, and it is something that is very important to our employees,” said Anshul Sheopuri, vice president and chief technology officer, data & AI for IBM HR. 

IBM says it developed AI capable of recognizing patterns. predict if a worker is likely to quitWith a high level of accuracy.

Experts agree as business transformation through digitization has taken off, the conversation has extended to technology and employees and the convenience of accessing everything from the palm of one’s hands in personal life has translated to the world of work. Sheopuri stated, “We can see it the same way that we watch movies or hail a taxi.” “They are looking for the same level of ease when they’re growing their skills.” 

AI is becoming more popular in the workplace a phenomenon that Oracle has studiedIt was in the previous annual surveys. This has become more important as employers face a difficult hiring environment and difficulties retaining employees. AI offers employees the chance to grow skill sets and apply those skills efficiently to work that is in demand. Within IBM, the company uses AI software to direct its employees to projects best suited for them, and connects them to other jobs opportunities within the company.  

Live chatbots are one example of AI that can provides workers with unbiased views and recommendations, said Dan Schawbel, managing partner of Workplace Intelligence, partner on the Oracle survey. Employees can also get help whenever and wherever they want. Schawbel stated, “If you can pick up your smartphone at 3 or 4 in the morning to have a chatbot answer all your questions that day, it is very beneficial.” 

He said, “There is so much to choose from but it can be hard to decide what to do next.” He said, “And that’s why I believe people are turning towards…” [AI]When it comes to considering their future career paths and next steps, they are more intelligent than humans. 

However, this doesn’t mean that qualitative data from mentors or peers are no longer useful. However, employees will be able to make better decisions if they have access to technology and other inputs. [they]Schawbel said that they are at the peak of their careers.” 

Nearly all IBM employees (98%) access IBM’s AI Learning Platform every quarter. This is in an effort by IBM to increase adoption and improve skills acquisition. Sheopuri said the AI directs the employees to recommended learning services that are relevant to their job and connects them with other experts in the same space.   

Sheopuri stated that “the question becomes more important not only for the company in how we look at our abilities, but also from an employee perspective.” 

AI can also be used to support employees in the management level. This article was written by feeding the data collected from lower-level workers to managers in a consumable way, Sheopuri said it helps business leaders “make more informed decisions around what to invest in, in order to support business plans.”  

AI adoption and the gathering of user data have been successful stirred up controversyIt is. AI is expected to grow in importance as more workers look for new avenues to progress their careers. 

It all comes down to how technology can be used to find the next opportunity. [employees], and not just to identify it, but to point to the right courses and skills that they are going to need to make that transition,” Schawbel said.