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Criminals exploit buy now, pay later services like Klarna and Afterpay

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Displayed on a smartphone screen is the Klarna logo

Jakub Porzycki | NurPhoto | Getty Images

LONDON — Buy now, pay later services aren’t just popular among consumers. The services have been a big hit among criminals.

Fraudulent activity has been on the rise among some of the biggest buy now, and pay later (BNPL), platforms in the sector, including Klarna. Afterpay AffirmAccording to CNBC fraud specialists, the answer is yes.

BNPL products offer shoppers the opportunity to spread out their costs for three or more months. Often, they are interest-free. They have been a huge success. massively popularIn the U.S., Europe and Asia. The transactions generated over $100 billion globally by 2020.

Martin Rehak (CEO and co-founder Czech fraud detection startup Resistant AI), stated that criminals are prone to buying now and paying later. You can see the crime at multiple levels already.

Experts believe criminal gangs have taken advantage of weaknesses in the application process for BNPL loan applications and are using sophisticated tactics to steal pizzas, booze and consoles.

Rehak points out that BNPL companies rely on data to approve new clients. Many of the companies involved in this industry do not conduct credit checks. They instead use their internal algorithms to evaluate creditworthiness, based upon the information that they have.

Rehak stated that BNPL platform users “categorize items differently,” adding that inconsistency can result. There are always ways to take advantage of this, and steal your money using the mistake of someone else.

One example is that a merchant partner may organize a promotion for alcohol, and then assign the category “special event.” There is a risk that fraud could slip through the cracks, if the artificial intelligence system fails to recognize the category. Instead of giving it a specific label with low default risks, the generic label will be used.

Rehak stated that scammers often steal identities and take over accounts in order to avoid detection. This makes unsuspecting victims pay the bills. However, he declined to give specific names, though he said that Resistant AI has a lot of BNPL business clients.

‘Very lucrative’

Kevin Gosschalk (founder and CEO, American fraud prevention startup Arkose Labs) said criminals target BNPL platform because they are more vulnerable than large banks and credit cards companies.

He told CNBC that Fintechs can be very profitable because they are often fast-growing and early-stage businesses. They are more secure than big banks, which have had to be around for long periods of time on security. This makes them an attractive target.

Klarna refuted claims that its fraud checks and controls were more lax than that of banks, while Afterpay said it has “extensive back-end fraud processes” in place to verify new users.

Gosschalk claimed that fraudsters are making use of such services in the U.S. to take advantage of supply shortfalls. To make a profit, he gave an example of a criminal buying PlayStation 5 consoles from BNPL.

Because BNPL services let users spread their purchases across four equal installments, fraudsters are able to pay just 25% base value — about $125 for a PS5 — and avoid paying back the rest, Arkose Labs’ CEO said.

Arkose Labs claims that its primary clientele is financial institutions as well as tech giants, video games companies and other large corporations. Customers include the following: Microsoft PayPalBNPL products are also available at.

Experts say another reason BNPL systems are being targeted is their popularity — it’s much easier to go unnoticed when there’s a sea of other people applying for credit.

Rehak stated, “If you are going to be able to survive in payments,”

Rehak said that these individuals are not the only ones trying to cheat these services. In order to defraud the system, criminals can also use the services of others and their knowledge to make large-scale fraud.

Christmas shopping

Alerts about fraud in BNPL are especially timely given that Black Friday marks the start of critical holiday shopping season.

Gottchalk stated that fraud will be hidden because security guards at these events are always less strict because it won’t impact on sales.

BNPL’s revenue is largely generated by merchants. Klarna or Afterpay may charge merchants small fees for transactions made through their platforms.

Merchants often find that their sales volume increases as a result of this selling point. Concerns have been raised that BNPL plans encourage consumers to spend beyond their means.

Gottchalk stated that retailers are often happy to take some fraud in return for doing business.

Alex Marsh, Klarna UK’s chief executive, stated that Klarna conducts both internal and external checks with “advanced, extensive controls.”

Marsh stated that these comments, which are based upon observations made by other BNPL companies, do not reflect Klarna’s business and fraud prevention capabilities. Marsh stated that our fraud rates are less than credit card fraud, and we use far better technology for checkout and products to prevent fraud than banks and credit card issuers.

“We work closer with merchants than the average bank or credit card issuer which means we get a richer level of product data to put in place stronger and more dynamic  protections than outdated payment methods such as credit cards.”

Afterpay claimed that managing fraud is a top priority for them and that less than 1% were due to fraud in its last financial year.

Rich Bayer from the United Kingdom, Afterpay’s country manager, said that Clearpay’s risk management system was based upon market-leading machine learning algorithms and is constantly being adjusted to combat any possible threats.

“Our global risk team is very close to any potential attack or loss abnormality and reacts fast to keep both our customers and merchants safe at all times.”

Major companies are showing interest in the BNPL sector, as well as PayPal and other major companies. SquareThe space is full of people who are trying to be a part of it. PayPal began offering its own BNPL featureSquare was last year agreed to acquire Afterpay$29 Billion

Another aspect is the rapid industry growth. worrying regulators. The U.K. government is seeking to place BNPL products under regulation oversight and is running a consultation on how it can proceed with these plans.

Klarna, Afterpay and other BNPL platforms say that they welcome regulation as long it is proportionate.

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