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What Delta Air Lines predicts for business travel after omicron

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Delta Air Lines’ jets can be seen at Hartsfield-Jackson Atlanta International Airport, Atlanta, Georgia. This is December 22, 2021.

Elijah Nouvelage | Reuters

Find out more Delta Air LinesThe Covid situation may not be as dire as one might think. Covid’s outlook for Thursday was published along with its earnings report for the fourth quarter 2021. calls for a profitIt will be worth approximately $400 million in the second half. Ed Bastian, its CEO noted that this would make Delta the only major U.S. carrier to reach second-half profitability.

Delta will still be losing money in its first quarter. But Q1 is expected to be the worst quarter for loss. Bastian stated that they are confident of generating a significant profit in 2022, as long as recovery accelerates in spring and summer. the earnings call.

Investors are more confident now than they had been in the spring of 2020 about the airline sector, and Delta is feeling good enough — even amid difficult public health and staffing conditions —that it announced a special profit-sharing payment for all global employees to be paid on February 14, of $1,250.

Delta said there was a silver lining in omicron hitting during what is typically a lighter season for bookings and by the time this wave of Covid passes — if it progresses as predicted more quickly than past waves — there will be plenty of time for leisure travelers who delayed summer plans to still book vacations.

Delta is not able to see the differences in business travel. the “death of business travel” — predicted by many at many points during the pandemic — as being any more likely now, even if omicron pushed out the rebound a little.

The airline conducted a survey of corporate clients right before the company’s earnings call and its capital markets day. The results showed that while the proportion of customers that thought they would travel more or less in the first quarter decreased slightly, it was still around 80% according to corporate survey respondents,” Glen Hauenstein said, Delta Air Lines’ president on the earnings calls. You know that office reopenings are being pushed back.

However, he expects that business travel will continue to be in demand as people return to their normal routines and feel more comfortable traveling.

Bastian described business travel as “kinda a wait-and-see” approach. They want to know what’s happening at omicron. They’re trying to understand when their offices — if they’re not back, when they’re going to open.”

Bastian explained that the Omicron Wave is a rising tide in many parts of the United States, with some areas experiencing a decline, but Bastian indicated that executives at corporate are more hopeful “that they can get back, get their people in, and open their offices sooner” than what they believed when they first heard about it.

Delta Air Lines reported that it saw growth in business travel for all sizes of corporations in its fourth quarter.

Bastian stated that small businesses are something Bastian has not talked about as often historically. However, it is just as big as corporate space for them. We believe that the office will pick up from December, and then it will grow when they open. 

According to the airline, there is a direct correlation between business travel and office reopenings.

Many business trips are triggered when people visit closed companies. Bastian explained that this makes it more challenging to accomplish the same. It is not an one for one. It is a correlation. However, for big corporations, this relationship, especially with volume return, seems to be quite close. However, the correlation between the volume of reopenings and the numbers is quite strong. This suggests that there is a cause and effect.

Delta CEO confirmed that Business travel isn’t limited to the office. Bastian explained that there are many business travelers who have not yet returned to work.

He expects that there will be “a lot noise” due to the feeling it gave off, “a course of… it felt as if two or three pandemics throughout the course 2021 with all the variants.”

“The great news is that most of our corporations are saying that they cannot wait to go back and spend more time with people. They want to see their employees, their customers, explore new opportunities, invest in the future, and get to know their staff. Bastian stated that he believes this will be a good spring and summer. They’re waiting for the clear sign that they don’t need to be concerned about variants while traveling.

Delta experienced domestic share gains during the pandemic. This was “a meaningful” and “an outsized share win,” Bastian stated. Most of the largest corporates were focused on premium bookings, so Delta’s share gained in the corporate sector. He stated that they appreciated his efforts in blocking middle seats during the active pandemic.

Bastian explained that the market share of Bastian’s company had “kinda plateaued at an level pre-pandemic”, and is now significantly larger than its natural seat share. I believe we will work hard to ensure that it remains. If we are able to grow it, then we will.

However, the Delta CEO claimed that it was not possible to sustain the same market share growth seen during the pandemic.  

According to reports, the airline plans to concentrate more on business travel that is not premium. Hauenstein has “big plans” for the long-haul premium leisure industry.

Delta Premium Select will become a standard transatlantic product. It is intended for corporate and leisure travelers as well as those who don’t have the Delta One flat-bed product.

Hauenstein stated that “early returns on those are phenomenal, far beyond our expectations.”

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