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The end of 3G networks is a problem for millions of car owners

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This will impact the connected systems on dozens and a variety of models of cars that were available from 2010, 2021 or earlier.

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The United States has millions upon millions of automobiles, TeslasAudis, Hondas Nissans, will lose some emergency and convenience features by Tuesday, as AT&T becomes the first telecommunications company to disable its 3G network this year.

The shutdowns – known as network sunsets – affect older cell phones but also other products such as home security systemsVehicles that can use 3G networks to update and communicate remotely

The effects on car owners will differ depending on what model they have. Millions of vehicles were built over the last decade using 3G connectivity. Some vehicle owners won’t experience problems while others might lose emergency services and infotainment features, such as pre-cabin condition and real-time GPS.

When you stop and think about it, this is insane. 3G didn’t come out so long ago, and the first sunset has already happened,” stated Kenny Hawk (CEO of Mojio), a mobility service company which is working with Audi and Volkswagen to continue emergency services. “You’ve got a lot of vehicles out there … that had 3G embedded telematics control units, modems and antennas that will only work on 3G networks.”

‘A slow motion disaster’

AT&TIt is the first big provider to shut down 3G services. This will happen on Tuesday. T-MobileAnd VerizonLater in the year. These networks will affect other smaller carriers, such as Straight Talk and Cricket.

To free up capital and infrastructure for newer services, the telecommunications firms are supporting 3G sunsets.

We have been working with auto manufacturers since February 2019 to assist them in transferring their connected cars to the latest technology. This is before 3G service ends February 22. Customers have received, and will receive additional, communications as we work with them on this transition, including direct mail, bill messages, emails and text messages,” AT&T said in an emailed statement Monday.

Many automakers relied on 3G connectivity even though cell providers warned their networks would shut down for some time. This was up to the 2021 model year.

William Wallace, Consumer Report’s safety policy manager, described the current situation as a “slow motion disaster” as carmakers either do nothing or try to keep owners happy.

He stated that “millions of vehicles will have to lose features that they promised, which will not be delivered.” In some instances, these features can be safety features that prevent people from getting hurt or dying in a car accident.

Consumer Reports is a leading source of information on consumer issues. list of impacted vehicles by automotive brand. Automakers can contact owners if necessary. Owners may also visit brand websites to check if the vehicle has been affected.

Auto impact

There are many solutions from the automakers for solving these problems. These solutions can range from offering hardware and software upgrades to discontinuing certain services, to charging owners one-time fees to enroll in monthly or annual subscriptions.

“It can be hit-and miss. Not every automaker’s solution is the same,” said Autotrader executive editor Brian Moody.

Tesla is, by example, charging $200 to owners of Model S vehicles built prior to June 2015 in order to upgrade their modem. its website. Tesla claims that drivers without the update will be without several remote capabilities as well as certain infotainment functions, such live traffic updates and navigation maps.

Honda Honda owner have until Tuesday, March 31st to receive new software at no cost. Consumer Reports says that owners of some Hondas will need to pay up to $900 to upgrade their hardware or to lose certain features.

The dashboard of a Tesla Model S automobile.

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“Manufacturers are looking at the impact of 3G’s shutdown on each individual case. As they do with all things, they are making decisions about whether there is enough of a risk to develop an upgrade. Sam Abuelsamid is Guidehouse Insights’ principal analyst.

Other examples include Audi, Volkswagen and Audi. StellantisThird-party options are available for certain services by, the owner of Chrysler, Jeep, and Ram brands.

Mojio’s solution to Audi and Volkswagen comes in the form of a plug-in device. The OBD port connects to the vehicle’s OBD port, which allows for many emergency services to be maintained. Hawk stated that it will be free to Audi customers until they subscribe.

Wallace was critical of automakers that took advantage to make owners pay for services that they were promised when they bought the car.

General MotorsAccording to a spokesperson, GM, which makes Chevrolet, Buick and Cadillac cars, sends out remote updates in order to keep services running since October. Others include Toyota MotorThese are simply services that expire.

Toyota released a statement online apologizing for the inconvenience it caused, stating that “these circumstances were not our fault” and that they are sorry about any disruptions.

Owners of Ford MotorA spokesperson said that vehicles including the luxury Lincoln brand will not be affected by 3G sunset, except for an older version which is no longer available.

Protecting your auto tech

Although network sunsets are not new to the auto industry, they have a growing impact on customers as more connected vehicles and services are offered by automakers for increased revenue.

Abuelsamid explained that the difference is the fact that in the past it affected a small percentage of overall vehicles.

OnStar’s 4GLTE dash is shown on a Chevrolet Impala

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According to company representatives, automakers want to protect future vehicles against network sunsets so that they are capable of handling or upgrading to newer networks. Wallace believes that federal regulators and automakers need to plan more ahead for 4G’s end.

Wallace stated that Congress must get to work and prevent this complete disaster from happening again with 4G.

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