What’s driving the spike in air rage incidents
More than 5700 people submitted reports. air rage There will be an average of 100-150 more cases on U.S. airlines by 2021 than in a normal year.
A surge in problem flyersThis is creating headaches for airlines, passengers, and airline workers.
Unluckily, I was able to witness two of them in person. It’s quite unnerving. Andrew Thomas, an associate professor of international marketing at the University of Akron, said that when someone panics on an airplane, there is no 911 number to dial, and nobody will come to your rescue.
The biggest crisis point is mask compliance. The Transportation Security Administration mandated that all public transport passengers, such as planes, train and buses, wear masks in the beginning of last year. In December alone, the FAA recorded over 4,100 mask-related incidents.
According to flight attendant unions, alcohol is also a factor. This May Southwest AirlinesThe airline has stopped selling alcohol to passengers on their flights at least until January 2022, after an incident in which a flight attendant was assaulted. American Airlines also took similar actions in its main cabin.
Flight attendants have found it very challenging. “This has been the most difficult and stressful time in my career, and I think it is the entire history of aviation,” Sara Nelson, President of the Association of Flight Attendants. She represents over 50,000 flight attendants from more than a dozen airlines including United, Spirit, Frontier.
The FAA created a Safety Plan to reduce violent incidents among passengers. zero-tolerance policy. For passengers involved in disruptive behavior, the agency may propose a maximum of $37,000 fines.
How does this affect the national airlines and the flight crews?
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